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Overview

Tagline Brand's website · 2026-10-04

A unified platform integrating an AI service advisor (brainWALL) that directly books appointments into the service department management system (techWALL) against live availability and op codes, eliminating manual re-keying. Features also include AI noise-stripped video MPI and customer-friendly rewrite of technician notes (3C's button).

Description Brand's website · 2026-10-04

Gratistech provides a unified platform with techWALL for managing automotive service department operations and brainWALL, an AI service advisor for call handling and appointment booking, enabling efficient fixed operations from call to follow-up.

Offerings

Core capabilities Brand's website · 2026-10-04

  • techWALL (service department management
  • scheduling
  • dispatch
  • video MPI
  • 3C's button
  • two-way texting
  • interactive route sheet); brainWALL (AI service advisor for calls
  • website chat
  • texts
  • appointment booking
  • recall campaigns
  • CSI callbacks
  • pricing information).

Pricing Brand's website · 2026-10-04

Not specified.

Audience

Target industry Brand's website · 2026-10-04

Automotive dealership service departments, including service managers, service advisors, technicians, and BDC teams.

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Page last updated 2026-10-17.