{"name":"Gratistech","domain":"gratistech.com","url":"https://optimly.ai/brand/gratistech","is_claimed":false,"categories":["ai-machine-learning","communications-cpaas","erp"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"A unified platform integrating an AI service advisor (brainWALL) that directly books appointments into the service department management system (techWALL) against live availability and op codes, eliminating manual re-keying. Features also include AI noise-stripped video MPI and customer-friendly rewrite of technician notes (3C's button).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://gratistech.com","updated_at":"2026-10-04T00:02:44.056000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Gratistech provides a unified platform with techWALL for managing automotive service department operations and brainWALL, an AI service advisor for call handling and appointment booking, enabling efficient fixed operations from call to follow-up.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://gratistech.com","updated_at":"2026-10-04T00:02:44.056000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"techWALL (service department management\nscheduling\ndispatch\nvideo MPI\n3C's button\ntwo-way texting\ninteractive route sheet); brainWALL (AI service advisor for calls\nwebsite chat\ntexts\nappointment booking\nrecall campaigns\nCSI callbacks\npricing information).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://gratistech.com","updated_at":"2026-10-04T00:02:44.056000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://gratistech.com","updated_at":"2026-10-04T00:02:44.056000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Automotive dealership service departments, including service managers, service advisors, technicians, and BDC teams.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://gratistech.com","updated_at":"2026-10-04T00:02:44.056000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:02:44.056000+00:00","last_changed_at":"2026-10-17T23:33:36.055633+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=2d37e1fe-54d5-4234-9ff9-982f9053425c"}