# Gratistech

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/gratistech
- **Dataset:** https://optimly.ai/brand/gratistech.json
- **Markdown:** https://optimly.ai/brand/gratistech/llms.txt
- **Official website:** https://gratistech.com
- **Slug:** gratistech
- **Categories:** ai-machine-learning, communications-cpaas, erp

## Overview

- **Tagline:** A unified platform integrating an AI service advisor (brainWALL) that directly books appointments into the service department management system (techWALL) against live availability and op codes, eliminating manual re-keying. Features also include AI noise-stripped video MPI and customer-friendly rewrite of technician notes (3C's button).
Source: Brand's website (https://gratistech.com) · 2026-10-04

- **Description:** Gratistech provides a unified platform with techWALL for managing automotive service department operations and brainWALL, an AI service advisor for call handling and appointment booking, enabling efficient fixed operations from call to follow-up.
Source: Brand's website (https://gratistech.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - techWALL (service department management
  - scheduling
  - dispatch
  - video MPI
  - 3C's button
  - two-way texting
  - interactive route sheet); brainWALL (AI service advisor for calls
  - website chat
  - texts
  - appointment booking
  - recall campaigns
  - CSI callbacks
  - pricing information).
Source: Brand's website (https://gratistech.com) · 2026-10-04

- **Pricing:** Not specified.
Source: Brand's website (https://gratistech.com) · 2026-10-04

## Audience

- **Target industry:** Automotive dealership service departments, including service managers, service advisors, technicians, and BDC teams.
Source: Brand's website (https://gratistech.com) · 2026-10-04

Page last updated 2026-10-17.