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Overview

Tagline Brand's website · 2026-10-04

One AI platform replacing multiple fragmented tools, using a single unified customer record for 360° intelligence across the entire customer journey, with pre-tuned industry solutions for quick go-live and agents that fully resolve tasks (not just assist) and integrate directly with existing systems of record.

Description Brand's website · 2026-10-04

Ephanti is an AI platform that unifies the entire customer journey across marketing, sales, commerce, and service. It uses a single customer record to enable businesses to acquire, convert, serve, and retain customers through automated, intelligent agents.

Offerings

Core capabilities Brand's website · 2026-10-04

  • An AI-powered customer engagement platform offering specialized agents for E-commerce & Retail (Cart Recovery
  • Conversational Shopping
  • Order Support)
  • Hospitality (Reservation & Revenue
  • In-Stay Concierge
  • Guest Support)
  • B2B SaaS & Technology (Trial-to-Paid
  • Conversational Discovery
  • Customer Success)
  • and Nonprofits (Donor Reactivation
  • Volunteer Coordination
  • Grant Reporting
  • Constituent Services).

Pricing Brand's website · 2026-10-04

Not explicitly stated, but mentions 'Unlimited users'

Audience

Target industry Brand's website · 2026-10-04

E-commerce & Retail, Hospitality, B2B SaaS & Technology, Nonprofits

Landscape

Competitors Brand's website · 2026-10-04

  • Gorgias
  • HiJiffy
  • Intercom
  • Blackbaud
  • Drift
  • Salesforce Service Cloud

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Page last updated 2026-10-17.