# Ephanti

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/ephanti
- **Dataset:** https://optimly.ai/brand/ephanti.json
- **Markdown:** https://optimly.ai/brand/ephanti/llms.txt
- **Official website:** https://ephanti.com
- **Slug:** ephanti
- **Categories:** marketing-technology, sales-crm

## Overview

- **Tagline:** One AI platform replacing multiple fragmented tools, using a single unified customer record for 360° intelligence across the entire customer journey, with pre-tuned industry solutions for quick go-live and agents that fully resolve tasks (not just assist) and integrate directly with existing systems of record.
Source: Brand's website (https://ephanti.com) · 2026-10-04

- **Description:** Ephanti is an AI platform that unifies the entire customer journey across marketing, sales, commerce, and service. It uses a single customer record to enable businesses to acquire, convert, serve, and retain customers through automated, intelligent agents.
Source: Brand's website (https://ephanti.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - An AI-powered customer engagement platform offering specialized agents for E-commerce & Retail (Cart Recovery
  - Conversational Shopping
  - Order Support)
  - Hospitality (Reservation & Revenue
  - In-Stay Concierge
  - Guest Support)
  - B2B SaaS & Technology (Trial-to-Paid
  - Conversational Discovery
  - Customer Success)
  - and Nonprofits (Donor Reactivation
  - Volunteer Coordination
  - Grant Reporting
  - Constituent Services).
Source: Brand's website (https://ephanti.com) · 2026-10-04

- **Pricing:** Not explicitly stated, but mentions 'Unlimited users'
Source: Brand's website (https://ephanti.com) · 2026-10-04

## Audience

- **Target industry:** E-commerce & Retail, Hospitality, B2B SaaS & Technology, Nonprofits
Source: Brand's website (https://ephanti.com) · 2026-10-04

## Landscape

- **Competitors:**
  - Gorgias
  - HiJiffy
  - Intercom
  - Blackbaud
  - Drift
  - Salesforce Service Cloud
Source: Brand's website (https://ephanti.com) · 2026-10-04

Page last updated 2026-10-17.