{"name":"Ephanti","domain":"ephanti.com","url":"https://optimly.ai/brand/ephanti","is_claimed":false,"categories":["marketing-technology","sales-crm"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"One AI platform replacing multiple fragmented tools, using a single unified customer record for 360° intelligence across the entire customer journey, with pre-tuned industry solutions for quick go-live and agents that fully resolve tasks (not just assist) and integrate directly with existing systems of record.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Ephanti is an AI platform that unifies the entire customer journey across marketing, sales, commerce, and service. It uses a single customer record to enable businesses to acquire, convert, serve, and retain customers through automated, intelligent agents.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"An AI-powered customer engagement platform offering specialized agents for E-commerce & Retail (Cart Recovery\nConversational Shopping\nOrder Support)\nHospitality (Reservation & Revenue\nIn-Stay Concierge\nGuest Support)\nB2B SaaS & Technology (Trial-to-Paid\nConversational Discovery\nCustomer Success)\nand Nonprofits (Donor Reactivation\nVolunteer Coordination\nGrant Reporting\nConstituent Services).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not explicitly stated, but mentions 'Unlimited users'","source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"E-commerce & Retail, Hospitality, B2B SaaS & Technology, Nonprofits","source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Gorgias"},{"url":null,"name":"HiJiffy"},{"url":null,"name":"Intercom"},{"url":null,"name":"Blackbaud"},{"url":null,"name":"Drift"},{"url":null,"name":"Salesforce Service Cloud"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://ephanti.com","updated_at":"2026-10-04T00:05:27.669000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:05:27.669000+00:00","last_changed_at":"2026-10-17T23:41:57.704457+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=9f13cea1-340b-417b-928c-c5a3cd8a7525"}