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Overview

Tagline Brand's website · 2026-10-04

An integrated platform that streamlines the process of collecting referrals, reviews, testimonials, and feedback, directing happy customers to public channels for social proof and routing unhappy customers to private channels for direct resolution. It automates customer engagement through a 'one simple question' approach tailored to each customer's sentiment.

Description Brand's website · 2026-10-04

Feedbacklink is an all-in-one platform that helps businesses collect customer feedback, generate online reviews, gather video and text testimonials, and implement customer referral programs. It routes unhappy customers' complaints privately and showcases positive social proof on websites to improve conversion rates.

Offerings

Core capabilities Brand's website · 2026-10-04

  • Customer referral program management
  • online review collection (Google
  • Facebook
  • Trustpilot
  • etc.)
  • video and text testimonial gathering
  • customizable customer feedback surveys (including NPS)
  • and social proof widgets (Wall of Proof
  • Nudge
  • Carousel
  • Infinity Wall).

Pricing Brand's website · 2026-10-04

Freemium with tiered subscription plans (Learn, Growth, Engage) starting from $9/month. No credit card needed to start.

Audience

Target industry Brand's website · 2026-10-04

Businesses of all sizes looking to enhance their online reputation, generate word-of-mouth referrals, collect actionable customer insights, and improve customer conversion rates through social proof.

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Page last updated 2026-10-17.