Cdc Software
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Overview
Tagline Brand's website · 2026-10-04
Fast deployment (weeks), proven stability and reliability used by thousands of agents, cost-effective due to configuration over code, prebuilt connectors for a wide range of systems, and simple reconfiguration for future system upgrades.
Description Brand's website · 2026-10-04
CDC Software provides an Integration Platform as a Service (iPaaS) that connects contact center technologies like telephony systems, CRMs, and marketing automation platforms. It aims to deliver real-time customer data to agents before they say hello, improve agent productivity, and enhance the overall customer experience by making all contact center technologies work together seamlessly.
Offerings
Core capabilities Brand's website · 2026-10-04
- Integration Platform as a Service (iPaaS) with prebuilt connectors for over 90 contact center systems
- including CRMs (Zendesk
- Salesforce
- Freshdesk
- Microsoft Dynamics) and Telephony Systems (Avaya
- Cisco
- Mitel
- Genesys
- Vonage
- Microsoft Teams
- Amazon Connect
- Zoom).
Pricing Brand's website · 2026-10-04
The platform implies a subscription/licensing model, described as 'cost-effective' and offering professional services at an hourly rate ($175-225/hour) or fixed cost for implementation.
Audience
Target industry Brand's website · 2026-10-04
Fortune 1000 corporations and other companies that need to integrate their call center telephony platforms with CRMs and other systems of record across various industries.
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Claim Cdc Software — free →Page last updated 2026-10-17.