Backbase
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Overview
Tagline Brand's website · 2026-10-04
Its 'AI-native Banking OS' approach that unifies and coordinates customers, employees, and AI agents on a single platform with shared truth and execution engine, explicitly aiming to solve fragmentation, further bolstered by its leadership in 'Agentic Banking' through the Kasisto acquisition.
Description Brand's website · 2026-10-04
Backbase provides an AI-native operating system, 'The Banking OS', designed to unify the frontline of banks. It coordinates customers, employees, and AI agents across digital channels, front office, and operations to address fragmented systems and improve efficiency in areas like customer engagement and banking operations. The company recently acquired Kasisto, moving towards 'Agentic Banking'.
Offerings
Core capabilities Brand's website · 2026-10-04
- The Banking OS (an AI-native operating system)
- Customer Engagement solutions (digital banking
- conversational banking
- front-office workspaces)
- Banking Operations solutions (automating customer operations
- disputes
- payments
- lending).
Pricing Brand's website · 2026-10-04
Likely an enterprise software licensing or subscription model, given its offering to large banks, though not explicitly stated.
Audience
Target industry Brand's website · 2026-10-04
Leading banks globally (over 120 clients).
Landscape
Competitors Brand's website · 2026-10-04
- Temenos
- Finastra
- Thought Machine
- Mambu
- FIS
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Claim Backbase — free →Page last updated 2026-10-17.