Downdetector is a company within the Technology & Internet category. Downdetector is an online platform that provides real-time status information for various websites, mobile networks, and online services. It aggregates user reports and social media indicators to detect and track service interruptions globally.
Downdetector was founded in 2012 and is headquartered in Seattle, WA.
Downdetector is rated Leader on the Optimly Brand Authority Index, a measure of how well AI models can accurately describe the brand. The exact score is locked for unclaimed profiles.
AI narrative accuracy for Downdetector is Strong. Significant factual deltas detected.
AI models classify Downdetector as a Challenger. AI names competitors first.
Downdetector appeared in 7 of 8 sampled buyer-intent queries (88%). Downdetector dominates 'is [X] down' queries but is less frequently cited for 'enterprise incident monitoring' or 'network intelligence' queries compared to B2B brands like Datadog or ThousandEyes.
AI models accurately categorize Downdetector as the industry standard for real-time crowdsourced outage information. While it is highly visible, AI often misses the depth of its B2B enterprise offerings, focusing primarily on its role as a consumer utility. Key gap: AI often fails to distinguish between the consumer-facing reporting tool and the B2B 'Enterprise' predictive monitoring suite, often treating it solely as a free website.
Of 5 key facts verified about Downdetector, 4 are well-documented (likely accurate across AI models), 1 have limited sourcing, and 0 are retrieval-dependent and may be inaccurate without live search.
The specific algorithmic weighting of what constitutes a 'baseline' outage vs. a confirmed spike is proprietary and often generalized by AI.
Buyers turn to Downdetector for Manual Social Media Monitoring: Manually checking Twitter/X or Reddit for 'is [service] down' hashtags or threads., Direct Status Page Monitoring: Refreshing a website repeatedly or checking the official 'Status Page' of the specific provider., Social Verification: Observing if other colleagues or friends are experiencing the same connectivity issues., among 3 documented problem areas.
Buyers evaluating Downdetector typically ask AI models about "is instagram down right now", "how to check for internet outages in my area", "status of playstation network", and 3 similar queries.
Downdetector's main competitors are UptimeRobot. According to AI models, these are the brands most frequently named alongside Downdetector in buyer-intent queries.
Downdetector's core products are Outage detection platform, Downdetector Enterprise, API data feeds..
Downdetector uses Freemium (Free consumer site, Subscription/Enterprise for data).
Downdetector serves General consumers, Telecom companies, IT Operations, Financial Services, Media outlets..
Downdetector The largest global database of real-time, crowdsourced outage reports combining social signals with direct user feedback.
Brand Authority Index (BAI) tier: Leader (exact score locked for unclaimed brands)
Archetype: Challenger
https://optimly.ai/brand/downdetector
Last analyzed: April 11, 2026
Founded: 2012
Headquarters: Seattle, Washington (Ookla HQ)