{"name":"waitwhile","domain":"waitwhile.com","url":"https://optimly.ai/brand/waitwhile","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"A secure, enterprise-grade, and highly customizable platform for customer loyalty and growth, known for fast deployment, effortless frontline operations, data-driven customer journey optimization, and seamless API integrations. Rated #1 in Enterprise Queue Management on G2.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitwhile.com","updated_at":"2026-10-04T00:04:01.021000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Waitwhile is a unified platform for managing walk-ins and appointments, offering an enterprise-grade queue management system designed for global businesses to tailor customer journeys, optimize operations, and gain actionable insights.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitwhile.com","updated_at":"2026-10-04T00:04:01.021000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Queue management system\nappointment scheduling software\nhybrid customer flow management\nautomation tools\ncustomer analytics and reporting\nAPI and integrations\nresource management.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitwhile.com","updated_at":"2026-10-04T00:04:01.021000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based (B2B)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitwhile.com","updated_at":"2026-10-04T00:04:01.021000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Global enterprises and businesses across various industries including retail, luxury retail, education, healthcare, and government, managing 10 to 600 service points.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitwhile.com","updated_at":"2026-10-04T00:04:01.021000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:01.021000+00:00","last_changed_at":"2026-10-17T23:40:00.297510+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=874e6abb-52cf-4ac1-b464-668f0c8e7a03"}