{"name":"Waitingmed","domain":"waitingmed.com","url":"https://optimly.ai/brand/waitingmed","is_claimed":false,"categories":["ai-machine-learning","healthcare-it"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"A single AI-powered platform that integrates with existing EHRs and phone systems to automate all patient communication channels (calls, faxes, emails, SMS, WhatsApp, PDFs) 24/7, eliminating missed interactions and freeing up staff for patient care without requiring system replacement.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitingmed.com","updated_at":"2026-10-04T00:06:08.618000+00:00"},{"key":"description","label":"Description","shape":"text","content":"AI-Powered Healthcare Communication Platform that automates patient interactions (calls, emails, faxes, SMS, WhatsApp, and documents) and updates EHRs, freeing up healthcare staff and improving patient access and care coordination. It aims to turn every patient interaction into action, ensuring no calls are missed and no referrals are lost.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitingmed.com","updated_at":"2026-10-04T00:06:08.618000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"WaitingMed platform\nwhich includes Carolina AI (Intelligent Voice Agent)\nAI Inbox (Intelligent Document Agent)\nand AI Worklist (Intelligent Care Coordination).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitingmed.com","updated_at":"2026-10-04T00:06:08.618000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not explicitly stated, but implies a service or subscription model for practices.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitingmed.com","updated_at":"2026-10-04T00:06:08.618000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Healthcare practices, clinics, hospitals, and medical centers across various specialties, aiming to optimize patient communication and administrative tasks.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://waitingmed.com","updated_at":"2026-10-04T00:06:08.618000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:06:08.618000+00:00","last_changed_at":"2026-10-17T23:14:20.172623+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=0a01b8f2-bd8f-4f75-95ab-79fd62e49439"}