# Unwrap.ai > Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04. - **Business Profile:** https://optimly.ai/brand/unwrap-ai - **Dataset:** https://optimly.ai/brand/unwrap-ai.json - **Markdown:** https://optimly.ai/brand/unwrap-ai/llms.txt - **Official website:** https://unwrap.ai - **Slug:** unwrap-ai - **Categories:** data-analytics-business-intelligence ## Overview - **Tagline:** Proactive insights with zero manual work, trustworthy and transparent AI, personalized support, security certifications (SOC 2 Type II, GDPR), PII redaction, and complete control over data usage. Source: Brand's website (https://unwrap.ai) · 2026-10-04 - **Description:** Unwrap.ai is a leading customer intelligence platform that proactively uncovers what matters most from customer feedback using AI, transforming unstructured data into structured decisions for product, customer experience, and executive teams. Source: Brand's website (https://unwrap.ai) · 2026-10-04 ## Offerings - **Core capabilities:** - An AI-powered customer intelligence platform with features like Auto Tagger for feedback categorization - Dashboards for democratized data - Assistant for natural language querying - Alerts for emerging insights - and Responder for customer communication. Source: Brand's website (https://unwrap.ai) · 2026-10-04 - **Pricing:** Not disclosed on website. Source: Brand's website (https://unwrap.ai) · 2026-10-04 ## Audience - **Target industry:** Retail & Consumer, Travel & Logistics, Software companies; specifically designed for Customer Experience, Product, and Executive teams to catch issues early, prioritize needs, and make data-informed decisions. Source: Brand's website (https://unwrap.ai) · 2026-10-04 Page last updated 2026-10-17.