# Teleperson

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/teleperson
- **Dataset:** https://optimly.ai/brand/teleperson.json
- **Markdown:** https://optimly.ai/brand/teleperson/llms.txt
- **Official website:** https://teleperson.com
- **Slug:** teleperson
- **Categories:** ai-machine-learning, customer-support-cx-software

## Overview

- **Tagline:** Represents the consumer side of customer service; provides a personal agent grounded in company-specific support data; offers verified IVR paths to human agents; drives chatbots and eventually aims for direct agent-to-agent negotiation on the consumer's behalf.
Source: Brand's website (https://teleperson.com) · 2026-10-04

- **Description:** Teleperson is building the customer side of customer service, a platform that represents consumers in every interaction with companies. It provides AI-powered assistance, verified call trees, and co-pilot features for chat and voice, and offers white-label solutions for businesses to embed branded AI agents into their own products.
Source: Brand's website (https://teleperson.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - TelepersonLens (browser side panel) and Consumer Portal (web app) for individuals; white-label
  - branded AI agent for chat and voice for businesses.
Source: Brand's website (https://teleperson.com) · 2026-10-04

- **Pricing:** Freemium for individuals (Free forever, Premium subscription for daily users); enterprise/concierge service for white-label business solutions.
Source: Brand's website (https://teleperson.com) · 2026-10-04

## Audience

- **Target industry:** Individual consumers seeking assistance with companies; and businesses (e.g., banks, credit unions, consumer brands) aiming to improve customer support and engagement.
Source: Brand's website (https://teleperson.com) · 2026-10-04

Page last updated 2026-10-17.