{"name":"Teleperson","domain":"teleperson.com","url":"https://optimly.ai/brand/teleperson","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Represents the consumer side of customer service; provides a personal agent grounded in company-specific support data; offers verified IVR paths to human agents; drives chatbots and eventually aims for direct agent-to-agent negotiation on the consumer's behalf.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://teleperson.com","updated_at":"2026-10-04T00:03:03.960000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Teleperson is building the customer side of customer service, a platform that represents consumers in every interaction with companies. It provides AI-powered assistance, verified call trees, and co-pilot features for chat and voice, and offers white-label solutions for businesses to embed branded AI agents into their own products.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://teleperson.com","updated_at":"2026-10-04T00:03:03.960000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"TelepersonLens (browser side panel) and Consumer Portal (web app) for individuals; white-label\nbranded AI agent for chat and voice for businesses.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://teleperson.com","updated_at":"2026-10-04T00:03:03.960000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Freemium for individuals (Free forever, Premium subscription for daily users); enterprise/concierge service for white-label business solutions.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://teleperson.com","updated_at":"2026-10-04T00:03:03.960000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Individual consumers seeking assistance with companies; and businesses (e.g., banks, credit unions, consumer brands) aiming to improve customer support and engagement.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://teleperson.com","updated_at":"2026-10-04T00:03:03.960000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:03.960000+00:00","last_changed_at":"2026-10-17T23:37:30.417061+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=63c1dbf9-3842-4632-90c2-ef9a945f058c"}