# Sprinklr

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/sprinklr
- **Dataset:** https://optimly.ai/brand/sprinklr.json
- **Markdown:** https://optimly.ai/brand/sprinklr/llms.txt
- **Official website:** https://sprinklr.com
- **Slug:** sprinklr
- **Categories:** customer-support-cx-software, marketing-technology

## Overview

- **Tagline:** The only platform that unifies 30+ digital channels into a single AI-powered customer service, marketing, and sales enterprise suite.
Source: Brand's website (https://sprinklr.com) · 2026-10-04

- **Description:** Sprinklr is a global enterprise software company that provides a Unified Customer Experience Management (Unified-CXM) platform. The platform leverages AI to help large organizations manage customer-facing functions including marketing, advertising, research, care, and engagement across social and digital channels.
Source: Brand's website (https://sprinklr.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Unified-CXM Platform
  - CCaaS (Contact Center as a Service)
  - Social Listening
  - Content Marketing & Ads.
Source: Brand's website (https://sprinklr.com) · 2026-10-04

- **Pricing:** Enterprise/Custom
Source: Brand's website (https://sprinklr.com) · 2026-10-04

## Audience

- **Target industry:** Global 2000 enterprises, retail, financial services, technology, and travel industries.
Source: Brand's website (https://sprinklr.com) · 2026-10-04

## Landscape

- **Competitors:**
  - Salesforce (Marketing Cloud/Service Cloud)
  - Zendesk
  - Sprout Social
  - Brandwatch (Cision)
Source: Brand's website (https://sprinklr.com) · 2026-10-04

Page last updated 2026-10-17.