{"name":"Solidroad","domain":"solidroad.com","url":"https://optimly.ai/brand/solidroad","is_claimed":false,"categories":["ai-machine-learning"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Realistic AI-powered simulations that mimic real customer interactions, allowing for highly effective, personalized agent coaching and measurable performance improvements in areas like CSAT and average handling time.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://solidroad.com","updated_at":"2026-10-04T00:04:57.928000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Solidroad offers an AI-powered simulation platform designed to provide realistic training for customer service agents. It enables agents to practice conversations, systems, and workflows, leading to improved performance, faster onboarding, increased customer satisfaction, and reduced training development time.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://solidroad.com","updated_at":"2026-10-04T00:04:57.928000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"AI-powered simulation platform for agent training\ncustom scorecard creation\npersonalized training generation.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://solidroad.com","updated_at":"2026-10-04T00:04:57.928000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified","source_type":"1p_website","source_label":"Brand's website","source_url":"https://solidroad.com","updated_at":"2026-10-04T00:04:57.928000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Businesses with customer service teams and contact centers across various industries looking to improve agent performance, customer satisfaction, and training efficiency.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://solidroad.com","updated_at":"2026-10-04T00:04:57.928000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:57.928000+00:00","last_changed_at":"2026-10-17T23:40:10.339951+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=893e1b76-e8a9-4df2-ac5d-dd5f40df16c4"}