{"name":"Return Signals (YC W26)","domain":"returnsignals.com","url":"https://optimly.ai/brand/return-signals-yc-w26","is_claimed":false,"categories":["ai-machine-learning","e-commerce-platforms-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Unlike marketing SMS broadcasts or reactive AI helpdesks, Return Signals builds an ongoing 1:1 customer relationship via iMessage and RCS, reaching nearly every customer (not just opt-in lists) with high reply rates, thereby driving loyalty and repeat purchases. It personalizes conversations using customer context (size, fit, past orders, preferences, returns, support history).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://returnsignals.com","updated_at":"2026-10-04T00:04:54.970000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Return Signals provides an AI store associate that helps DTC brands turn one-time buyers into regulars by fostering customer relationships over iMessage. It answers product questions, assists with orders, resolves issues, and drives repeat purchases.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://returnsignals.com","updated_at":"2026-10-04T00:04:54.970000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"An AI store associate and iMessage-based customer engagement platform for DTC brands.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://returnsignals.com","updated_at":"2026-10-04T00:04:54.970000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not explicitly stated, but implies a service or subscription model based on ROI measurements against holdouts.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://returnsignals.com","updated_at":"2026-10-04T00:04:54.970000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Direct-to-consumer (DTC) brands and e-commerce companies selling physical products that aim to grow through customer relationships and repeat purchases.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://returnsignals.com","updated_at":"2026-10-04T00:04:54.970000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:54.970000+00:00","last_changed_at":"2026-10-17T23:47:26.435583+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=f23b94d6-6e63-4681-9bc0-3bb120488efa"}