{"name":"Parahelp","domain":"parahelp.com","url":"https://optimly.ai/brand/parahelp","is_claimed":false,"categories":["customer-support-cx-software","developer-tools"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Resolves complex customer issues end-to-end, securely connects to any tool with an API via chat, enables quick deployment (within hours), and continuously improves. It also emphasizes data security and privacy, stating that AI models are not trained on customer data.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://parahelp.com","updated_at":"2026-10-04T00:08:20.265000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Parahelp builds AI support agents that securely use tools to resolve complex customer issues end-to-end. It allows users to connect any tool with an API to their support agent simply by chatting with Parahelp.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://parahelp.com","updated_at":"2026-10-04T00:08:20.265000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Customer Agent (resolves customer issues via email\nlive chat\nSlack) and Internal Agent (builds\ntests\nand improves the Customer Agent through natural language instructions).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://parahelp.com","updated_at":"2026-10-04T00:08:20.265000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified in the provided context.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://parahelp.com","updated_at":"2026-10-04T00:08:20.265000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Businesses and teams looking to scale customer support, improve support quality, and automate issue resolution across various customer channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://parahelp.com","updated_at":"2026-10-04T00:08:20.265000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:08:20.265000+00:00","last_changed_at":"2026-10-17T23:41:32.760550+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=9a2670bd-6c4e-4be2-85e4-340b652475eb"}