# Oneinbox

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/oneinbox
- **Dataset:** https://optimly.ai/brand/oneinbox.json
- **Markdown:** https://optimly.ai/brand/oneinbox/llms.txt
- **Official website:** https://oneinbox.ai
- **Slug:** oneinbox
- **Categories:** customer-support-cx-software, sales-crm

## Overview

- **Tagline:** OneInbox offers industry-specific Voice AI trained on workflows, language, and edge cases, rather than generic AI. It builds its own AI models, runs its own CPaaS and carrier trunks, and orchestrates voice AI for human-like call experiences, all integrated into one stack for sales, support, marketing, and the phone system itself.
Source: Brand's website (https://oneinbox.ai) · 2026-10-04

- **Description:** OneInbox is an AI-powered customer operations platform where AI agents and human representatives collaborate to manage sales and support conversations across multiple channels (voice, chat, email, SMS) within a single shared workspace.
Source: Brand's website (https://oneinbox.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - OneInbox includes 'Growth'
  - an AI sales platform for outbound campaigns
  - lead qualification
  - and meeting booking
  - and 'Support'
  - an AI helpdesk for managing customer tickets side by side with human reps. Both run on shared infrastructure
  - one inbox
  - and one analytics layer.
Source: Brand's website (https://oneinbox.ai) · 2026-10-04

- **Pricing:** OneInbox pricing combines usage and seats. AI agent activity and conversation volume are usage-based; human agent access is per seat.
Source: Brand's website (https://oneinbox.ai) · 2026-10-04

## Audience

- **Target industry:** Industries where conversations drive revenue and retention, including banking, insurance, real estate, e-commerce, healthcare, government services, call centers, BPO, and support.
Source: Brand's website (https://oneinbox.ai) · 2026-10-04

Page last updated 2026-10-17.