{"name":"Oneinbox","domain":"oneinbox.ai","url":"https://optimly.ai/brand/oneinbox","is_claimed":false,"categories":["customer-support-cx-software","sales-crm"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"OneInbox offers industry-specific Voice AI trained on workflows, language, and edge cases, rather than generic AI. It builds its own AI models, runs its own CPaaS and carrier trunks, and orchestrates voice AI for human-like call experiences, all integrated into one stack for sales, support, marketing, and the phone system itself.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://oneinbox.ai","updated_at":"2026-10-04T00:08:16.916000+00:00"},{"key":"description","label":"Description","shape":"text","content":"OneInbox is an AI-powered customer operations platform where AI agents and human representatives collaborate to manage sales and support conversations across multiple channels (voice, chat, email, SMS) within a single shared workspace.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://oneinbox.ai","updated_at":"2026-10-04T00:08:16.916000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"OneInbox includes 'Growth'\nan AI sales platform for outbound campaigns\nlead qualification\nand meeting booking\nand 'Support'\nan AI helpdesk for managing customer tickets side by side with human reps. Both run on shared infrastructure\none inbox\nand one analytics layer.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://oneinbox.ai","updated_at":"2026-10-04T00:08:16.916000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"OneInbox pricing combines usage and seats. AI agent activity and conversation volume are usage-based; human agent access is per seat.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://oneinbox.ai","updated_at":"2026-10-04T00:08:16.916000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Industries where conversations drive revenue and retention, including banking, insurance, real estate, e-commerce, healthcare, government services, call centers, BPO, and support.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://oneinbox.ai","updated_at":"2026-10-04T00:08:16.916000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:08:16.916000+00:00","last_changed_at":"2026-10-17T23:22:47.489771+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=1082ee46-740b-41fc-9bd3-a3a444512025"}