{"name":"Offin","domain":"offin.io","url":"https://optimly.ai/brand/offin","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Offin goes beyond mere call recording and summarization by extracting, structuring, aging, cross-referencing, and validating insights from customer calls into a living account record, offering an audit trail and surfacing relevant information tailored for different roles.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://offin.io","updated_at":"2026-10-04T00:08:01.893000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Offin is an AI-powered platform that listens to customer calls, extracts critical information, and automatically updates a living account brief for every customer, providing insights for customer success, product, and executive teams before their next conversation.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://offin.io","updated_at":"2026-10-04T00:08:01.893000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"A pipeline of specialized AI agents that process customer call transcripts to automatically create and maintain comprehensive\nupdated account briefs\ntrack commitments\ndetect cross-customer trends\nand flag risks for B2B SaaS teams.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://offin.io","updated_at":"2026-10-04T00:08:01.893000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"B2B SaaS teams, specifically customer success, product, and executive leadership.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://offin.io","updated_at":"2026-10-04T00:08:01.893000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:08:01.893000+00:00","last_changed_at":"2026-10-17T23:07:14.457338+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=05124008-dd4a-4d00-acff-6accfc8486ff"}