# Miarec

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/miarec
- **Dataset:** https://optimly.ai/brand/miarec.json
- **Markdown:** https://optimly.ai/brand/miarec/llms.txt
- **Official website:** https://miarec.com
- **Slug:** miarec
- **Categories:** data-analytics-business-intelligence

## Overview

- **Tagline:** MiaRec differentiates itself by offering 100% conversation coverage (not samples), allowing businesses to customize what is measured in plain language, providing an 'Ask AI' feature to query all conversation data, and being enterprise-ready with SOC 2 compliance, permissions, and retention controls.
Source: Brand's website (https://miarec.com) · 2026-10-04

- **Description:** MiaRec is an AI-powered conversational intelligence platform that analyzes 100% of customer conversations to provide strategic insights and measurable business impact for customer understanding, quality management, and turning conversations into action. It aims to eliminate decision-making based on partial data by listening to every interaction.
Source: Brand's website (https://miarec.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - MiaRec offers an AI-powered platform for conversational intelligence
  - providing 100% coverage of customer interactions for analysis. It includes features for customer understanding
  - quality management (QA/QM)
  - and generating actionable insights from conversations
  - extensible with Ask AI and omnichannel analysis.
Source: Brand's website (https://miarec.com) · 2026-10-04

- **Pricing:** Not explicitly mentioned
Source: Brand's website (https://miarec.com) · 2026-10-04

## Audience

- **Target industry:** Contact centers, customer service teams, and businesses across diverse industries that aim to gain comprehensive insights from their customer conversations and improve operational efficiency and customer experience.
Source: Brand's website (https://miarec.com) · 2026-10-04

Page last updated 2026-10-17.