{"name":"Miarec","domain":"miarec.com","url":"https://optimly.ai/brand/miarec","is_claimed":false,"categories":["data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"MiaRec differentiates itself by offering 100% conversation coverage (not samples), allowing businesses to customize what is measured in plain language, providing an 'Ask AI' feature to query all conversation data, and being enterprise-ready with SOC 2 compliance, permissions, and retention controls.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://miarec.com","updated_at":"2026-10-04T00:06:10.242000+00:00"},{"key":"description","label":"Description","shape":"text","content":"MiaRec is an AI-powered conversational intelligence platform that analyzes 100% of customer conversations to provide strategic insights and measurable business impact for customer understanding, quality management, and turning conversations into action. It aims to eliminate decision-making based on partial data by listening to every interaction.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://miarec.com","updated_at":"2026-10-04T00:06:10.242000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"MiaRec offers an AI-powered platform for conversational intelligence\nproviding 100% coverage of customer interactions for analysis. It includes features for customer understanding\nquality management (QA/QM)\nand generating actionable insights from conversations\nextensible with Ask AI and omnichannel analysis.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://miarec.com","updated_at":"2026-10-04T00:06:10.242000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not explicitly mentioned","source_type":"1p_website","source_label":"Brand's website","source_url":"https://miarec.com","updated_at":"2026-10-04T00:06:10.242000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Contact centers, customer service teams, and businesses across diverse industries that aim to gain comprehensive insights from their customer conversations and improve operational efficiency and customer experience.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://miarec.com","updated_at":"2026-10-04T00:06:10.242000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:06:10.242000+00:00","last_changed_at":"2026-10-17T23:46:55.418688+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=ea5aa598-2739-4f8e-990a-40bad9d02d92"}