{"name":"Loop Returns","domain":"loopreturns.com","url":"https://optimly.ai/brand/loop-returns","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence","e-commerce-platforms-software","marketing-technology","supply-chain-logistics-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Loop focuses on 'retention' by incentivizing exchanges over refunds, whereas many competitors focus purely on the logistics of getting the item back.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Loop is an AI-powered operations platform designed for e-commerce retention and returns management. The platform integrates tracking, order editing, returns, and fraud prevention to help brands protect margins and convert returns into exchanges. Originally specialized for the Shopify ecosystem, it has expanded to support all e-commerce platforms.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Returns Management Portal\nExchange Automation\nOrder Tracking\nOrder Editing\nFraud Prevention (Loop Intelligence)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription + Usage-based","source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"D2C Brands, E-commerce Merchants, Enterprise Retailers","source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Returnly (Affirm)"},{"url":null,"name":"Narvar"},{"url":null,"name":"AfterShip"},{"url":null,"name":"Happy Returns (PayPal)"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://loopreturns.com","updated_at":"2026-10-04T00:03:25.598000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:25.598000+00:00","last_changed_at":"2026-10-17T23:40:47.328114+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=90d28da5-656a-4bcf-81d4-0a49ebb03071"}