# Lang.ai

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/lang-ai
- **Dataset:** https://optimly.ai/brand/lang-ai.json
- **Markdown:** https://optimly.ai/brand/lang-ai/llms.txt
- **Official website:** https://capacity.com
- **Slug:** lang-ai
- **Categories:** data-analytics-business-intelligence

## Overview

- **Tagline:** Provides effortless insights from conversation data, enables one-click dashboard creation from live interaction data, and offers unified data intelligence across the entire ecosystem, unlike siloed tools.
Source: Brand's website (https://capacity.com) · 2026-10-04

- **Description:** Lang AI’s conversation intelligence is now part of Capacity’s AI-powered support automation platform, helping teams uncover insights and improve customer experiences at scale.
Source: Brand's website (https://capacity.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Conversation intelligence platform that turns customer interaction data (voice
  - chat
  - SMS
  - helpdesk) into actionable insights
  - offering interaction intelligence
  - executive-ready dashboards
  - and unified data intelligence.
Source: Brand's website (https://capacity.com) · 2026-10-04

- **Pricing:** Not explicitly stated in the provided context. Contact for details.
Source: Brand's website (https://capacity.com) · 2026-10-04

## Audience

- **Target industry:** Organizations seeking to improve customer experiences, optimize support automation, and gain insights from customer interactions across various industries.
Source: Brand's website (https://capacity.com) · 2026-10-04

Page last updated 2026-10-17.