{"name":"Lang.ai","domain":"capacity.com","url":"https://optimly.ai/brand/lang-ai","is_claimed":false,"categories":["data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Provides effortless insights from conversation data, enables one-click dashboard creation from live interaction data, and offers unified data intelligence across the entire ecosystem, unlike siloed tools.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capacity.com","updated_at":"2026-10-04T00:06:52.204000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Lang AI’s conversation intelligence is now part of Capacity’s AI-powered support automation platform, helping teams uncover insights and improve customer experiences at scale.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capacity.com","updated_at":"2026-10-04T00:06:52.204000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Conversation intelligence platform that turns customer interaction data (voice\nchat\nSMS\nhelpdesk) into actionable insights\noffering interaction intelligence\nexecutive-ready dashboards\nand unified data intelligence.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capacity.com","updated_at":"2026-10-04T00:06:52.204000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not explicitly stated in the provided context. Contact for details.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capacity.com","updated_at":"2026-10-04T00:06:52.204000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Organizations seeking to improve customer experiences, optimize support automation, and gain insights from customer interactions across various industries.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capacity.com","updated_at":"2026-10-04T00:06:52.204000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:06:52.204000+00:00","last_changed_at":"2026-10-17T23:35:23.241877+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=46936b4d-3297-4a38-8f91-62d03d7e59c2"}