{"name":"Indellia","domain":"indellia.com","url":"https://optimly.ai/brand/indellia","is_claimed":false,"categories":["data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"SKU-level feedback linking by Model#, UPC, or ASIN across multiple retail channels; native integration with major retail channels; and an architecture based on named AI agents for specific tasks such as thematic clustering, anomaly detection, root-cause analysis, and response drafting. Claims no other platform offers SKU-level linking for consumer brands.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://indellia.com","updated_at":"2026-10-04T00:05:48.337000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Indellia is an Agentic Voice of Customer (VoC) platform that aggregates and analyzes product feedback from various retail channels (e.g., Amazon, Walmart, Best Buy), support tickets, returns, and surveys. It links every piece of feedback to specific SKUs using AI agents to help consumer brands turn insights into decisions.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://indellia.com","updated_at":"2026-10-04T00:05:48.337000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"An Agentic VoC platform comprising AI agents (Theme Agent\nAnomaly Agent\nIndelliaGPT\nSKU Agent\nDefect Agent\nResponse Agent) and the Indellia MCP Server\nwhich integrate with retail channels\nsupport systems\nand survey tools.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://indellia.com","updated_at":"2026-10-04T00:05:48.337000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription-based, monthly pricing with two tiers: SME ($495/month) and Mid-Market ($1,995/month), offering unlimited users and unmetered data.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://indellia.com","updated_at":"2026-10-04T00:05:48.337000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Consumer brands, particularly those needing to analyze product feedback from retail channels; includes SME and Mid-Market segments, as well as QA and manufacturing teams.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://indellia.com","updated_at":"2026-10-04T00:05:48.337000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:05:48.337000+00:00","last_changed_at":"2026-10-17T23:34:32.615266+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=3a72a2c2-bbb7-42a8-8674-9539dac055fb"}