{"name":"Hearful","domain":"hearfulhub.com","url":"https://optimly.ai/brand/hearful","is_claimed":false,"categories":["data-analytics-business-intelligence"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Captures product-level discussions and studies not only a client's products but also their key competitors'. Uses carefully tuned hybrid-NLP models to surface market- and product-level insights from unique, structured, and enriched data.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://hearfulhub.com","updated_at":"2026-10-04T00:07:14.022000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Hearful is an AI-powered platform that provides product and market insights by analyzing customer reviews from across the internet. It uses hybrid-NLP models to surface actionable data, helping brands design and execute better products, elevate customer experience, inform portfolio strategy, sharpen product design, focus product marketing, and identify quality or service issues. Hearful delivers its insights via Data-as-a-Service, a Software-as-a-Service explorer, or a fully managed service, and was named a 'Cool Vendor in AI for Retail' by Gartner in 2020.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://hearfulhub.com","updated_at":"2026-10-04T00:07:14.022000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Product insights from customer reviews\ndelivered as Data-as-a-Service\nSoftware-as-a-Service (via an easy-to-use explorer)\nor a Managed Service (providing curated recommendations).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://hearfulhub.com","updated_at":"2026-10-04T00:07:14.022000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Offered through Data-as-a-Service, Software-as-a-Service, or Managed Service models, implying subscription or service-based pricing.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://hearfulhub.com","updated_at":"2026-10-04T00:07:14.022000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Consumer brands, global apparel brands, and retailers.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://hearfulhub.com","updated_at":"2026-10-04T00:07:14.022000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:07:14.022000+00:00","last_changed_at":"2026-10-17T23:42:54.498080+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=accb8c7c-0691-4043-b1bc-dbc4a7bf2944"}