# Hatch

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/hatch
- **Dataset:** https://optimly.ai/brand/hatch.json
- **Markdown:** https://optimly.ai/brand/hatch/llms.txt
- **Official website:** https://usehatchapp.com
- **Slug:** hatch
- **Categories:** customer-support-cx-software, sales-crm

## Overview

- **Tagline:** Integrates OpenAI's GPT-Live-1 directly into Voice AI, offering intelligent 24/7 customer communication across voice, SMS, and email to automate lead conversion and customer service for service businesses, allowing them to scale revenue without adding headcount.
Source: Brand's website (https://usehatchapp.com) · 2026-10-04

- **Description:** Hatch is an AI communication platform that provides AI Customer Service Representatives (CSRs) across voice, SMS, and email. It enables service businesses to scale conversion and revenue without increasing headcount by automating 24/7 call handling, instant lead engagement, personalized follow-up, and estimate nurturing.
Source: Brand's website (https://usehatchapp.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - AI Customer Service Representatives (CSRs) for voice
  - SMS
  - and email; 24/7 Call Handling; Speed to Lead automation; Estimate Follow-up; Lead Nurture campaigns; Command Center for performance tracking.
Source: Brand's website (https://usehatchapp.com) · 2026-10-04

- **Pricing:** Not explicitly mentioned.
Source: Brand's website (https://usehatchapp.com) · 2026-10-04

## Audience

- **Target industry:** Service businesses, including home services like HVAC, roofing, plumbing, and general contracting.
Source: Brand's website (https://usehatchapp.com) · 2026-10-04

Page last updated 2026-10-17.