{"name":"Emailanalytics","domain":"emailanalytics.com","url":"https://optimly.ai/brand/emailanalytics","is_claimed":false,"categories":["collaboration-productivity"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"EmailAnalytics cuts team email response time by over 40% without requiring any workflow changes or software installation for team members. It provides managers with crucial response time visibility directly within existing Outlook and Gmail inboxes, focusing on performance metrics that directly impact revenue, unlike help desks, general productivity software like Microsoft Viva, or sender tools.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://emailanalytics.com","updated_at":"2026-10-04T00:02:31.527000+00:00"},{"key":"description","label":"Description","shape":"text","content":"EmailAnalytics provides operations and customer service managers with a live view of team member email reply times, real-time SLA breach warnings, and data to improve communication efficiency without workflow changes for the team. It integrates with Outlook and Gmail to track response times, identify bottlenecks, and prevent customer churn.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://emailanalytics.com","updated_at":"2026-10-04T00:02:31.527000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Response time analytics for Outlook and Gmail\nreal-time SLA breach warnings\nteam comparison dashboards\nindividual email drill-downs\nAI-powered sentiment scoring\nrecipient-level response-time tracking\ndaily and weekly emailed reports.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://emailanalytics.com","updated_at":"2026-10-04T00:02:31.527000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"$19 per inbox per month with a 14-day free trial.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://emailanalytics.com","updated_at":"2026-10-04T00:02:31.527000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Operations managers, customer service managers, customer service teams, inside sales teams, order desks, professional services (e.g., law firms, property management, accounting), and digital agencies.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://emailanalytics.com","updated_at":"2026-10-04T00:02:31.527000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:02:31.527000+00:00","last_changed_at":"2026-10-17T23:40:07.837372+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=88bb0939-1e41-4e5e-8b18-d67c6fe49251"}