# Drop > Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04. - **Business Profile:** https://optimly.ai/brand/drop - **Dataset:** https://optimly.ai/brand/drop.json - **Markdown:** https://optimly.ai/brand/drop/llms.txt - **Official website:** https://usedrop.io - **Slug:** drop - **Categories:** sales-crm ## Overview - **Tagline:** Offers significantly higher engagement (95% open rates, 35%+ CTR) and lower CPL compared to traditional email by leveraging direct social media messages and zero-party data for informed lead generation in a cookie-less environment. Source: Brand's website (https://usedrop.io) · 2026-10-04 - **Description:** Drop is a social CRM platform that enables brands to engage audiences directly on social media through personalized direct messages, aiming to reduce cost-per-lead, boost engagement, and maximize ROI. It helps transition from traditional email marketing to more effective social interactions for customer acquisition, insights, and retention. Source: Brand's website (https://usedrop.io) · 2026-10-04 ## Offerings - **Core capabilities:** - A social CRM platform that facilitates direct message interactions on social media for personalized experiences - understanding community - revenue maximization - and click-to-direct campaigns. Source: Brand's website (https://usedrop.io) · 2026-10-04 - **Pricing:** Not specified. Source: Brand's website (https://usedrop.io) · 2026-10-04 ## Audience - **Target industry:** E-commerce, retail, consumer brands, and sports teams seeking to optimize social media engagement, customer acquisition, and retention. Source: Brand's website (https://usedrop.io) · 2026-10-04 Page last updated 2026-10-17.