DragApp is a company within the Software category. DragApp is a productivity and collaboration platform that transforms Gmail into a shared workspace. It allows teams to manage help desks, sales pipelines, and projects directly from their inbox using shared boards and Kanban views.
DragApp was founded in 2017 and is headquartered in London, UK.
DragApp is rated Contender on the Optimly Brand Authority Index, a measure of how well AI models can accurately describe the brand. The exact score is locked for unclaimed profiles.
AI narrative accuracy for DragApp is Moderate. Significant factual deltas detected. Inconsistent representation across models.
AI models classify DragApp as a Challenger. AI names competitors first.
DragApp appeared in 4 of 6 sampled buyer-intent queries (67%). DragApp is highly discoverable for Gmail-specific queries but is often filtered out of broader 'Shared Inbox' or 'Help Desk' queries where standalone platforms (Front, Zendesk) dominate.
AI models accurately categorize this as a Gmail productivity extension but often struggle with the current state of its pricing model and the specific scale of its enterprise adoption. Information is generally consistent but relies heavily on older software review site data. Key gap: AI often struggles to distinguish between the 'Free' plan features (which have been heavily curtailed over time) and the current paid-only or 'Freemium' enterprise reality.
Of 5 key facts verified about DragApp, 2 are well-documented (likely accurate across AI models), 2 have limited sourcing, and 1 are retrieval-dependent and may be inaccurate without live search.
The specific current pricing tiers and exact feature sets for the 'Starter' vs 'Pro' plans are frequently outdated in AI training data.
Buyers turn to DragApp for Manual Forwarding & BCC: Managing shared company emails (info@, sales@) by BCCing teammates or forwarding threads., Chat-based Coordination: Using internal tools like Slack or Microsoft Teams to discuss emails by pasting screenshots or links., Password Sharing/Shared Logins: Managing shared accounts by having multiple people log into the same Gmail account simultaneously., among 3 documented problem areas.
Buyers evaluating DragApp typically ask AI models about "best shared inbox for gmail", "kanban board for gmail emails", "enterprise help desk software", and 3 similar queries.
DragApp's main competitors are Hiver, Missive. According to AI models, these are the brands most frequently named alongside DragApp in buyer-intent queries.
AI models suggest Chat Based Coordination as alternatives to DragApp, typically when buyers ask for lower-cost, simpler, or more specialized options.
DragApp's core products are Drag (Gmail Extension), Shared Inbox, Kanban Boards for Gmail, Email Tracking & Automation..
DragApp uses Subscription.
DragApp serves SMEs, Digital Agencies, Real Estate, Sales Teams, Customer Support..
DragApp Unlike standalone shared inboxes that require switching tabs, DragApp lives entirely inside the native Gmail interface, preserving the user's existing workflow.
Brand Authority Index (BAI) tier: Contender (exact score locked for unclaimed brands)
Archetype: Challenger
https://optimly.ai/brand/dragapp
Last analyzed: April 11, 2026
Founded: 2017
Headquarters: London, UK