# Document360

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/document360
- **Dataset:** https://optimly.ai/brand/document360.json
- **Markdown:** https://optimly.ai/brand/document360/llms.txt
- **Official website:** https://document360.com
- **Slug:** document360
- **Categories:** collaboration-productivity

## Overview

- **Tagline:** Seamless integration of AI capabilities (AI Search, AI Chatbot, AI Writing Agent, MCP Server) with traditional knowledge base functionalities, enterprise-grade security (SOC 2, ISO 27001:2022, GDPR compliant), a user-friendly interface for authoring and management, and over 60 out-of-the-box integrations.
Source: Brand's website (https://document360.com) · 2026-10-04

- **Description:** Document360 provides intelligent knowledge base software, where humans and AI work together, designed to help businesses create, manage, and publish documentation, user manuals, SOPs, API documentation, and AI chatbots. It aims to streamline operations for customer support, technical writing, product management, and development teams.
Source: Brand's website (https://document360.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - An intelligent knowledge base software platform offering features like AI Search
  - AI Chatbot
  - AI Writing Agent
  - MCP Server integration
  - advanced search
  - interactive decision tree
  - workflow builder
  - pro analytics
  - support ticket deflector
  - and comprehensive content management.
Source: Brand's website (https://document360.com) · 2026-10-04

- **Pricing:** Subscription-based, with options for a free trial.
Source: Brand's website (https://document360.com) · 2026-10-04

## Audience

- **Target industry:** Thousands of businesses across 150+ countries, including customer support teams, technical writers, product managers, and developers, across various industries like IT, healthcare, and banking.
Source: Brand's website (https://document360.com) · 2026-10-04

## Landscape

- **Competitors:**
  - Confluence
  - Zendesk
  - Microsoft Word
  - SharePoint
  - Google Docs
Source: Brand's website (https://document360.com) · 2026-10-04

Page last updated 2026-10-17.