# Dialpad

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/dialpad
- **Dataset:** https://optimly.ai/brand/dialpad.json
- **Markdown:** https://optimly.ai/brand/dialpad/llms.txt
- **Official website:** https://dialpad.com
- **Slug:** dialpad
- **Categories:** ai-machine-learning, collaboration-productivity, communications-cpaas, customer-support-cx-software, sales-crm

## Overview

- **Tagline:** Unlike competitors who use third-party AI wrappers, Dialpad uses its own proprietary LLM (DialpadGPT) trained on billions of minutes of proprietary business conversation data.
Source: Brand's website (https://dialpad.com) · 2026-10-04

- **Description:** Dialpad is an AI-powered cloud communications platform that provides business phone systems, video conferencing, and contact center solutions. It features proprietary artificial intelligence that provides real-time transcription, sentiment analysis, and automated meeting summaries.
Source: Brand's website (https://dialpad.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Dialpad Air (Sales/Support AI)
  - Business Phone System
  - Video Meetings
  - Contact Center
  - DialpadGPT.
Source: Brand's website (https://dialpad.com) · 2026-10-04

- **Pricing:** Subscription (Per User/Month)
Source: Brand's website (https://dialpad.com) · 2026-10-04

## Audience

- **Target industry:** SMBs, Mid-market enterprises, and Sales/Support teams across all industries.
Source: Brand's website (https://dialpad.com) · 2026-10-04

## Landscape

- **Competitors:**
  - RingCentral Building
  - 8x8
  - Zoom Phone
  - Five9
  - Nextiva
Source: Brand's website (https://dialpad.com) · 2026-10-04

Page last updated 2026-10-17.