{"name":"Dialpad","domain":"dialpad.com","url":"https://optimly.ai/brand/dialpad","is_claimed":false,"categories":["ai-machine-learning","collaboration-productivity","communications-cpaas","customer-support-cx-software","sales-crm"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Unlike competitors who use third-party AI wrappers, Dialpad uses its own proprietary LLM (DialpadGPT) trained on billions of minutes of proprietary business conversation data.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Dialpad is an AI-powered cloud communications platform that provides business phone systems, video conferencing, and contact center solutions. It features proprietary artificial intelligence that provides real-time transcription, sentiment analysis, and automated meeting summaries.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Dialpad Air (Sales/Support AI)\nBusiness Phone System\nVideo Meetings\nContact Center\nDialpadGPT.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription (Per User/Month)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"SMBs, Mid-market enterprises, and Sales/Support teams across all industries.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"RingCentral Building"},{"url":null,"name":"8x8"},{"url":null,"name":"Zoom Phone"},{"url":null,"name":"Five9"},{"url":null,"name":"Nextiva"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://dialpad.com","updated_at":"2026-10-04T00:05:37.447000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:05:37.447000+00:00","last_changed_at":"2026-10-17T23:32:34.984382+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=1fb1c045-deef-496b-a347-113a6905dd0d"}