# Decagon

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/decagon
- **Dataset:** https://optimly.ai/brand/decagon.json
- **Markdown:** https://optimly.ai/brand/decagon/llms.txt
- **Official website:** https://decagon.ai
- **Slug:** decagon
- **Categories:** ai-machine-learning

## Overview

- **Tagline:** Agent Operating Procedures (AOPs) for defining agent workflows in natural language, enabling rapid iteration and continuous improvement; a complete, unified platform for building, optimizing, and scaling agents; and omnichannel by design, unifying chat, voice, and email within a single intelligence layer for consistent customer experiences.
Source: Brand's website (https://decagon.ai) · 2026-10-04

- **Description:** Decagon provides an AI concierge platform for enterprises, enabling them to build, optimize, and scale AI agents that deliver personalized customer experiences across chat, voice, and email. It focuses on rapid iteration and continuous improvement using natural-language Agent Operating Procedures (AOPs).
Source: Brand's website (https://decagon.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Omnichannel AI agents (voice
  - chat
  - email) and a unified platform for building
  - optimizing
  - and scaling them using natural-language Agent Operating Procedures (AOPs).
Source: Brand's website (https://decagon.ai) · 2026-10-04

- **Pricing:** Not specified
Source: Brand's website (https://decagon.ai) · 2026-10-04

## Audience

- **Target industry:** Leading enterprises across various industries, including telecom, airlines, fintech, retail, gaming, education, and home goods.
Source: Brand's website (https://decagon.ai) · 2026-10-04

Page last updated 2026-10-17.