{"name":"Decagon","domain":"decagon.ai","url":"https://optimly.ai/brand/decagon","is_claimed":false,"categories":["ai-machine-learning"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Agent Operating Procedures (AOPs) for defining agent workflows in natural language, enabling rapid iteration and continuous improvement; a complete, unified platform for building, optimizing, and scaling agents; and omnichannel by design, unifying chat, voice, and email within a single intelligence layer for consistent customer experiences.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://decagon.ai","updated_at":"2026-10-04T00:07:57.950000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Decagon provides an AI concierge platform for enterprises, enabling them to build, optimize, and scale AI agents that deliver personalized customer experiences across chat, voice, and email. It focuses on rapid iteration and continuous improvement using natural-language Agent Operating Procedures (AOPs).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://decagon.ai","updated_at":"2026-10-04T00:07:57.950000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Omnichannel AI agents (voice\nchat\nemail) and a unified platform for building\noptimizing\nand scaling them using natural-language Agent Operating Procedures (AOPs).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://decagon.ai","updated_at":"2026-10-04T00:07:57.950000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Not specified","source_type":"1p_website","source_label":"Brand's website","source_url":"https://decagon.ai","updated_at":"2026-10-04T00:07:57.950000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Leading enterprises across various industries, including telecom, airlines, fintech, retail, gaming, education, and home goods.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://decagon.ai","updated_at":"2026-10-04T00:07:57.950000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:07:57.950000+00:00","last_changed_at":"2026-10-17T23:32:36.506718+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=20088547-adde-4f0b-bac9-bd0fffb41215"}