{"name":"Customer.io","domain":"customer.io","url":"https://optimly.ai/brand/customer-io","is_claimed":false,"categories":["ai-machine-learning","data-analytics-business-intelligence","marketing-technology"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Combines a developer-friendly data engine with a sophisticated messaging layer, specifically designed to unify data, messaging, and AI for automated agents.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Customer.io is a customer engagement platform that enables brands to unify data, messaging, and AI. It automates personalized customer experiences across email, SMS, push, in-app messaging, and other channels based on real-time behavior.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Customer Engagement Platform (Email\nSMS\nPush\nIn-app)\nData Pipelines\nAI-driven Orchestration.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription (Tiered based on profile count and features) + Freemium (14-day trial).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"High-growth SaaS, Tech-forward Consumer Brands, Fintech, and E-commerce.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Braze"},{"url":null,"name":"Iterable"},{"url":null,"name":"HubSpot Marketing Hub"},{"url":null,"name":"Mixpanel (Messaging)"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://customer.io","updated_at":"2026-10-04T00:03:25.577000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:25.577000+00:00","last_changed_at":"2026-10-17T23:33:03.425816+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=25eeb051-7c78-4af0-8b56-f260be87cddf"}