# Custellence

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/custellence
- **Dataset:** https://optimly.ai/brand/custellence.json
- **Markdown:** https://optimly.ai/brand/custellence/llms.txt
- **Official website:** https://custellence.com
- **Slug:** custellence
- **Categories:** data-analytics-business-intelligence

## Overview

- **Tagline:** 2.5X faster than other tools, high data security (SOC 2 certified, advanced roles and permissions), most flexible journey maps, real-time collaboration, intuitive yet versatile for customization
Source: Brand's website (https://custellence.com) · 2026-10-04

- **Description:** Custellence is a customer journey mapping platform designed to help businesses drive growth by transforming insights into successful customer experiences. It enables users to create, manage, and optimize every step of the customer journey, improving customer experience, increasing productivity, and enhancing organizational communication.
Source: Brand's website (https://custellence.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Customer journey mapping platform
  - service blueprints tool
  - customer experience management tool
Source: Brand's website (https://custellence.com) · 2026-10-04

- **Pricing:** Freemium (free plan available, paid plans with yearly invoices or monthly via Stripe)
Source: Brand's website (https://custellence.com) · 2026-10-04

## Audience

- **Target industry:** CX experts, businesses of all sizes, highly-regulated industries such as financial services, insurance companies, and the medtech industry
Source: Brand's website (https://custellence.com) · 2026-10-04

Page last updated 2026-10-17.