{"name":"Cognigy","domain":"cognigy.com","url":"https://optimly.ai/brand/cognigy","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"An AI-first CX platform that combines a low-code environment with enterprise-grade security and the ability to orchestrate complex AI Agents across voice and digital channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Cognigy is an enterprise-wide conversational AI platform designed to automate customer and employee communications. The platform enables organizations to deploy AI Agents that provide personalized service across multiple channels, including voice and text, at scale.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Cognigy.AI (Conversational AI Platform)\nCognigy Agent Assist\nCognigy AI Copilot","source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Enterprise/Custom","source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Global Enterprises, Airlines, Automotive, Healthcare, Financial Services","source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Kore.ai"},{"url":null,"name":"Genesys DX"},{"url":null,"name":"Salesforce (Service Cloud)"},{"url":null,"name":"Yellow.ai"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://cognigy.com","updated_at":"2026-10-04T00:05:42.012000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:05:42.012000+00:00","last_changed_at":"2026-10-17T23:46:54.499613+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=ea21277c-a0ae-46f1-abfb-2d971be940a9"}