{"name":"Catalyst (Catalyst Software)","domain":"catalyst.io","url":"https://optimly.ai/brand/catalyst","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence","sales-crm"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Industry-leading bi-directional Salesforce integration and a consumer-grade UI that prioritizes CS manager adoption over complex admin configuration.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Catalyst is a Customer Success Platform (CSP) designed to help SaaS companies centralize customer data, monitor account health, and drive renewals and expansions. In 2024, the company announced a merger with Totango to create a unified customer growth platform.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Customer Success Platform\nHealth Scoring\nPlaybooks\nCustomer Journey Mapping.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Subscription (Platform Fee + Per-Seat)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"B2B SaaS companies, Mid-Market to Enterprise Customer Success teams.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Gainsight"},{"url":null,"name":"Totango"},{"url":null,"name":"ChurnZero"},{"url":null,"name":"Vitally"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://catalyst.io","updated_at":"2026-10-04T00:04:35.882000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:35.882000+00:00","last_changed_at":"2026-10-17T23:32:16.265592+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=1b3bff65-95f2-4697-ae56-9f758e038fda"}