# Capillary Technologies

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/capillary-technologies
- **Dataset:** https://optimly.ai/brand/capillary-technologies.json
- **Markdown:** https://optimly.ai/brand/capillary-technologies/llms.txt
- **Official website:** https://capillarytech.com
- **Slug:** capillary-technologies
- **Categories:** ai-machine-learning, customer-support-cx-software, data-analytics-business-intelligence, marketing-technology

## Overview

- **Tagline:** An AI-powered, cloud-based platform providing hyper-personalized loyalty and customer engagement solutions, distinguished by consistent leader recognition from top analysts (Forrester, Everest Group), high system uptime (99.99%), extensive customer reach (1.9 Bn+ loyalty members), and comprehensive omnichannel capabilities.
Source: Brand's website (https://capillarytech.com) · 2026-10-04

- **Description:** Capillary Technologies offers an AI-powered, cloud-based loyalty and customer engagement platform for enterprise brands. Its suite of products helps businesses design and manage loyalty programs, facilitate hyper-personalized omnichannel communication, leverage advanced analytics for insights, build robust customer data platforms, and manage extensive rewards networks. The company is recognized as a leader in major analyst reports for loyalty platforms.
Source: Brand's website (https://capillarytech.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Loyalty+
  - Engage+
  - Insights+
  - CDP+
  - Rewards+; aiRA (AI-powered marketing automation)
Source: Brand's website (https://capillarytech.com) · 2026-10-04

- **Pricing:** SaaS (Subscription-based, inferred from 'Managed SaaS Loyalty Solutions')
Source: Brand's website (https://capillarytech.com) · 2026-10-04

## Audience

- **Target industry:** Enterprise brands across diverse industries including Airlines, Fuel Retail, CPG, Groups & Conglomerates, Hospitality, Retail, and Food & Beverage.
Source: Brand's website (https://capillarytech.com) · 2026-10-04

## Landscape

- **Competitors:**
  - Salesforce Loyalty Management
  - Braze
  - Adobe Experience Platform
  - Comarch Loyalty Management
Source: Brand's website (https://capillarytech.com) · 2026-10-04

Page last updated 2026-10-17.