{"name":"Capillary Technologies","domain":"capillarytech.com","url":"https://optimly.ai/brand/capillary-technologies","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software","data-analytics-business-intelligence","marketing-technology"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"An AI-powered, cloud-based platform providing hyper-personalized loyalty and customer engagement solutions, distinguished by consistent leader recognition from top analysts (Forrester, Everest Group), high system uptime (99.99%), extensive customer reach (1.9 Bn+ loyalty members), and comprehensive omnichannel capabilities.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Capillary Technologies offers an AI-powered, cloud-based loyalty and customer engagement platform for enterprise brands. Its suite of products helps businesses design and manage loyalty programs, facilitate hyper-personalized omnichannel communication, leverage advanced analytics for insights, build robust customer data platforms, and manage extensive rewards networks. The company is recognized as a leader in major analyst reports for loyalty platforms.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Loyalty+\nEngage+\nInsights+\nCDP+\nRewards+; aiRA (AI-powered marketing automation)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"SaaS (Subscription-based, inferred from 'Managed SaaS Loyalty Solutions')","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Enterprise brands across diverse industries including Airlines, Fuel Retail, CPG, Groups & Conglomerates, Hospitality, Retail, and Food & Beverage.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Salesforce Loyalty Management"},{"url":null,"name":"Braze"},{"url":null,"name":"Adobe Experience Platform"},{"url":null,"name":"Comarch Loyalty Management"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://capillarytech.com","updated_at":"2026-10-04T00:04:43.996000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:43.996000+00:00","last_changed_at":"2026-10-17T23:32:23.310877+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=1cd804ce-9ee6-47d3-bb29-4caf942efc88"}