# Birdeye

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/birdeye
- **Dataset:** https://optimly.ai/brand/birdeye.json
- **Markdown:** https://optimly.ai/brand/birdeye/llms.txt
- **Official website:** https://birdeye.com
- **Slug:** birdeye
- **Categories:** customer-support-cx-software, marketing-technology

## Overview

- **Tagline:** The only platform that combines deep reputation management with an AI-first approach for the entire customer journey, from search to sale to re-engagement.
Source: Brand's website (https://birdeye.com) · 2026-10-04

- **Description:** Birdeye is a comprehensive customer experience and business reputation platform designed for multi-location brands and small businesses. The platform enables companies to manage online reviews, interact with customers via messaging, and automate marketing efforts to drive growth through positive word-of-mouth.
Source: Brand's website (https://birdeye.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Reputation Management
  - Review Automation
  - BirdAI
  - Webchat
  - Listings Management
  - Payments
  - Appointments
Source: Brand's website (https://birdeye.com) · 2026-10-04

- **Pricing:** Subscription/Enterprise Quote
Source: Brand's website (https://birdeye.com) · 2026-10-04

## Audience

- **Target industry:** Multi-location brands, Healthcare providers, Real Estate, Automotive, Local Services
Source: Brand's website (https://birdeye.com) · 2026-10-04

## Landscape

- **Competitors:**
  - Podium
  - ReviewTrackers
  - Reputation.com (Reputation)
  - Yext
Source: Brand's website (https://birdeye.com) · 2026-10-04

Page last updated 2026-10-17.