# Avaya

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/avaya
- **Dataset:** https://optimly.ai/brand/avaya.json
- **Markdown:** https://optimly.ai/brand/avaya/llms.txt
- **Official website:** https://avaya.com
- **Slug:** avaya
- **Categories:** collaboration-productivity, customer-support-cx-software

## Overview

- **Tagline:** Real-time orchestration of customer experience with open AI and data across cloud, hybrid, and on-premises environments; proven reliability for mission-critical voice communications; secure, compliant solutions for government agencies; ability to modernize existing investments without compromising continuity.
Source: Brand's website (https://avaya.com) · 2026-10-04

- **Description:** Avaya provides enterprise customer experience (CX) orchestration and critical communications infrastructure solutions, connecting voice, digital interactions, enterprise data, AI, systems, and workflows across cloud, hybrid, and on-premises environments, with specialized offerings for government and regulated sectors.
Source: Brand's website (https://avaya.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Avaya Infinity (Enterprise CX Orchestration)
  - Avaya Nexus (Critical Communications Infrastructure)
  - Avaya Government Cloud (Secure Government Cloud Communications)
Source: Brand's website (https://avaya.com) · 2026-10-04

- **Pricing:** Not specified in the provided context.
Source: Brand's website (https://avaya.com) · 2026-10-04

## Audience

- **Target industry:** Large organizations, enterprises, federal and public-sector agencies, regulated and high-stakes operations, businesses seeking to unify enterprise silos and modernize communications.
Source: Brand's website (https://avaya.com) · 2026-10-04

Page last updated 2026-10-17.