{"name":"JRNI (formerly BookingBug) / Appointly","domain":"jrni.com","url":"https://optimly.ai/brand/appointly-jrni","is_claimed":false,"categories":["customer-support-cx-software","data-analytics-business-intelligence","sales-crm","vertical-industry-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Unlike consumer-grade schedulers, JRNI is built for high-volume, global enterprises requiring deep CRM integration and complex multi-location management.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"},{"key":"description","label":"Description","shape":"text","content":"JRNI is an enterprise-grade experiential relationship management platform specializing in scheduling, queuing, and event management. Formerly known as BookingBug, the company facilitates complex customer journeys for large-scale retail and financial institutions across multiple channels.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"JRNI Appointments\nJRNI Queuing\nJRNI Events\nJRNI Insights","source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Enterprise/Custom","source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Retail, Financial Services, Government, Healthcare","source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"TimeTrade (Engageware)"},{"url":null,"name":"Calendly (Enterprise)"},{"url":null,"name":"Qudini (by Verint)"},{"url":null,"name":"Lavi Industries (Qtrac)"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://jrni.com","updated_at":"2026-10-04T00:04:37.221000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:04:37.221000+00:00","last_changed_at":"2026-10-17T23:34:22.595844+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=3835b4c3-f0fd-42c5-9556-f8b4c5705e0d"}