# Amelia

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/amelia
- **Dataset:** https://optimly.ai/brand/amelia.json
- **Markdown:** https://optimly.ai/brand/amelia/llms.txt
- **Official website:** https://amelia.ai
- **Slug:** amelia
- **Categories:** ai-machine-learning, customer-support-cx-software, it-management-software

## Overview

- **Tagline:** Dual focus on human-like conversational front-ends integrated with deep, automated back-end IT/logic orchestration (AIOps).
Source: Brand's website (https://amelia.ai) · 2026-10-04

- **Description:** Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.
Source: Brand's website (https://amelia.ai) · 2026-10-04

## Offerings

- **Core capabilities:**
  - Amelia (Conversational AI platform)
  - AIOps (IT automation platform)
Source: Brand's website (https://amelia.ai) · 2026-10-04

- **Pricing:** Enterprise/Custom
Source: Brand's website (https://amelia.ai) · 2026-10-04

## Audience

- **Target industry:** Banking, Healthcare, Insurance, Telecom, Large Enterprise IT
Source: Brand's website (https://amelia.ai) · 2026-10-04

## Landscape

- **Competitors:**
  - Kore.ai
  - IBM Watsonx (formerly Watson Assistant)
  - Ada
  - Cognigy
Source: Brand's website (https://amelia.ai) · 2026-10-04

Page last updated 2026-10-17.