{"name":"Amelia","domain":"amelia.ai","url":"https://optimly.ai/brand/amelia","is_claimed":false,"categories":["ai-machine-learning","customer-support-cx-software","it-management-software"],"headers":[{"header":"Overview","sections":[{"key":"short_description","label":"Tagline","shape":"text","content":"Dual focus on human-like conversational front-ends integrated with deep, automated back-end IT/logic orchestration (AIOps).","source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"},{"key":"description","label":"Description","shape":"text","content":"Amelia (formerly IPsoft) is a global leader in Enterprise AI, specializing in conversational AI and AIOps. The company develops 'Digital Employees' designed to interact with humans and automate back-end IT processes for large organizations.","source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"}]},{"header":"Offerings","sections":[{"key":"core_capabilities","label":"Core capabilities","shape":"text","content":"Amelia (Conversational AI platform)\nAIOps (IT automation platform)","source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"},{"key":"pricing","label":"Pricing","shape":"text","content":"Enterprise/Custom","source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"}]},{"header":"Audience","sections":[{"key":"target_industry","label":"Target industry","shape":"text","content":"Banking, Healthcare, Insurance, Telecom, Large Enterprise IT","source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"}]},{"header":"Landscape","sections":[{"key":"competitors","label":"Competitors","shape":"links","content":[{"url":null,"name":"Kore.ai"},{"url":null,"name":"IBM Watsonx (formerly Watson Assistant)"},{"url":null,"name":"Ada"},{"url":null,"name":"Cognigy"}],"source_type":"1p_website","source_label":"Brand's website","source_url":"https://amelia.ai","updated_at":"2026-10-04T00:03:13.316000+00:00"}]}],"last_refreshed_at":"2026-10-04T00:03:13.316000+00:00","last_changed_at":"2026-10-17T23:32:11.052810+00:00","claim_url":"https://app.optimly.ai/sign-up?claim=1a03d16a-f7de-4d4d-b155-072aa4011acd"}