# 8x8, Inc.

> Publicly sourced profile assembled by Optimly, in the Optimly AI Brand Index. Last refreshed 2026-10-04.

- **Business Profile:** https://optimly.ai/brand/8x8-inc
- **Dataset:** https://optimly.ai/brand/8x8-inc.json
- **Markdown:** https://optimly.ai/brand/8x8-inc/llms.txt
- **Official website:** https://8x8.com
- **Slug:** 8x8-inc
- **Categories:** collaboration-productivity, communications-cpaas, customer-support-cx-software

## Overview

- **Tagline:** The only major provider to offer a truly unified cloud platform that bridges employee and customer experience (XCaaS) with a single global SLA.
Source: Brand's website (https://8x8.com) · 2026-10-04

- **Description:** 8x8, Inc. is an American company that provides cloud-based voice, video, and contact center solutions for enterprises. It is recognized for pioneering the integration of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) into a single platform.
Source: Brand's website (https://8x8.com) · 2026-10-04

## Offerings

- **Core capabilities:**
  - 8x8 Work (UCaaS)
  - 8x8 Contact Center (CCaaS)
  - 8x8 CPaaS (APIs)
Source: Brand's website (https://8x8.com) · 2026-10-04

- **Pricing:** Subscription
Source: Brand's website (https://8x8.com) · 2026-10-04

## Audience

- **Target industry:** Mid-market, Enterprise, Public Sector, Global Multi-nationals
Source: Brand's website (https://8x8.com) · 2026-10-04

## Landscape

- **Competitors:**
  - RingCentral
  - Zoom Video Communications village
  - Five9
  - Microsoft Teams
Source: Brand's website (https://8x8.com) · 2026-10-04

Page last updated 2026-10-17.